Billing FAQs
Florida Hospital Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations.
We want to be sure all of your questions are answered. Please feel free to contact us if your question is not answered.
How do I schedule an appointment?
You can either call (386) 898-0270 or click here to schedule an appointment.
How does the billing process work and what do I need to bring to my appointment?
Please be sure to bring your insurance card and present it at your appointment. It is important for us to make photocopies of your insurance cards and any pertinent information related to your insurance coverage. Specific questions regarding your policy and coverage should be directed to your insurance carrier, as insurance plans and benefits vary widely. Please click here to see our list of accepted insurance providers. Be sure to clarify with your provider regarding your specific plan.
When can I contact your billing department and where do I send payment?
Our billing departments can be reached Monday through Friday from 8:00 AM until 4:00 PM to assist you with your billing and insurance questions. If you would like to make a payment on your bill, please send it to the appropriate address listed on your invoice, or click the link below to pay it online.
Florida Hospital Memorial Medical Center
301 Memorial Medical Parkway Daytona Beach, FL 32117Florida Hospital Imaging
335 Clyde Morris Blvd. Suite 250 Ormond Beach, FL 32174Florida Hospital Oceanside
264 S. Atlantic Ave. Ormond Beach, FL 32176Does Florida Hospital imaging file my insurance for me?
Yes. Florida Hospital Imaging will file your primary and/or secondary insurance to verify what portion of your visit they will cover. Any residual balance will be billed back to the patient.
What do I need to pay at the time of visit?
Time of visit charges vary greatly by the type of insurance and type of procedure. Once you have been scheduled, a representative from our pre-registration department will contact you with your estimated patient responsibilty payment.
How soon can I get the results of my scan?
You will need to obtain the results of your scan from your referring provider. Your provider will have a copy of your report within 90 minutes* of completed exam for outpatient studies.
*prior breast images required.
How can I find out my account balance?
Please call our billing office at (386) 671-4600.
Do you take my insurance?
We accept most major insurances. For a comprehensive list of insurances accepted click here.
Will my insurance cover this procedure?
Your insurance coverage is based on criteria outlined in your insurance plan coverage document. It is best to check with your insurance company if you are unsure about whether they will cover the test. Even if your insurance plan covers the test, you will be responsible for any co-payment, co-insurance, or deductible amount specified by your insurance plan.
Will I have an out-of-pocket expense for this procedure?
The amount an insurance company pays for a test is dependent upon the co-pay, co-insurance, and any deductible amounts that need to be satisfied. It is best to check with your insurance company to determine what your out-of-pocket expense will be on your procedure.
What is a Co-payment, Co-insurance, and Deductible?
A Co-payment (Co-pay) is a fixed dollar amount that patients pay for physician office visits, prescriptions or hospital services. Coinsurance is a defined percentage of the charges for services rendered. A deductible is the amount of eligible expense a person must pay each year from his/her own pocket before the insurance plan will make payment for eligible benefits.
Does Florida Hospital Imaging participate with my insurance plan?
Florida Hospital Imaging is a preferred provider with over 20 insurance plans. Please check with your insurance provider and/or our facility when scheduling appointments to ensure that your procedure will be covered under your plan. Click here for a full list of participating insurance providers.
